Customer
Hub
A single entry point for your TMC shipping activity. Shipments, documents, invoices, and alerts in one centralized workspace.
Central Access
Connected Workspace
The Customer Hub brings together shipment status, documents, quotations, and invoices, so your teams can quickly see what requires attention and navigate to the right tool.
- ■ Active Shipment Monitor
- ■ Document & Invoice Access
- ■ Configurable Alerts
Overview
Active Shipments •
Pending Actions
Workspace Tools
Designed as a daily landing page for logistics and finance teams.
Monitor
See in-transit, at-origin, and recently delivered shipments with direct links to detailed tracking.
Documents
Jump to draft BLs, final originals, and shipping documents via the Document Dashboard.
Quotes
Review open quotations, validity dates, and related opportunities using the My Quotations view.
Invoices
Access the Invoice Dashboard to see open invoices, due dates, and payment status across accounts.
Live Snapshot
Configure Customer Hub to show the indicators that matter most to your business.
User Configuration
- User Roles Ops / Finance
- Views Lane Specific
- Alerts Email / Portal
- Favorites Saved Search
Operations
Focus on departures, arrivals, exceptions, and documentation status while keeping a link to BL references.
Customer Svc
Quickly answer customer questions by combining tracking details, document availability, and billing status.
Finance
Use the hub to navigate to invoices, rates of exchange, and tariff references, ensuring billing matches contracts.